Privacy
How we use your information when you book with us or contact us.
What we collect
Your name, email address, phone number, the address where the work is carried out, your vehicle registration and vehicle details, the reason you give for the work, and the mileage readings before and after it.
Why
To arrange and carry out your booking, take payment, keep a record of the work, and contact you about it. If you agreed to it when booking, we also send a thank-you message and a reminder around a year later. Every such message has an unsubscribe link.
Payments
Card payments are handled by Stripe. We never see or store your card number.
Vehicle look-up
Your registration is checked against DVLA and DVSA (MOT history) records to identify the vehicle.
Live tracking
On the day of your booking, your tracking page shows our technician's location only when you are the next job and they are close. Your address is not shown to other customers.
Your rights
You can ask for a copy of the information we hold about you, or ask us to correct or delete it, by emailing info@mileageservice.com.
Draft wording: retention periods and the registered business details are to be confirmed.